Volunteer Management Training

The Volunteer Management Training (VMT) series is designed with the busy professional in mind. Workshops are broken down by topic and beginning in 2011, an all-day Volunteer Management Boot Camp session is available. Learn Volunteer Management best practices that to get your program on track.

Core Competencies include:

Program Planning

  • Writing Effective Job Descriptions
  • Marketing
  • Recruitment & Placement
  • Orientation & Training
  • Supervision
  • Evaluation
  • Recognition

Additional topics include:

  • Managing Problem Volunteers
  • Creating a Teen Volunteer Program
  • Risk Management
  • Writing Job Descriptions that Attract the Right Volunteers
  • Training Busy Staff to Succeed With Volunteers

Detailed descriptions are seen below for each of the classes offered and you can register by clicking here.

All sessions will be held at either at Volunteer Kalamazoo, 3901 Emerald Dr Ste A, 49007, OR the United Way of the Battle Creek and Kalamazoo Region Board Room, 709 S Westnedge. Customized trainings can be held on-site of the organization.


Volunteer Boot Camp is $125 per person Register Online Now

Topical Workshops are $35 each (or $30 with a $5 discount for online registration.) Register Online Now

View All Available Classes

All Classes are subject to change or cancellation.

Cancellation policy:A three (3) day notice is required for all cancellations. The registration fee minus a $10 processing fee will be returned to any registrant who provides the required notice. Registrations are transferable with advanced notice.


Volunteer Boot Camp:

Are you new in the position of Volunteer Management?  Do you feel overwhelmed by everything there is to do, and how to get it done? If you answered yes our Volunteer Management Boot Camp is for you!

This session is a full day of education. Topics will include Program Planning, Writing Effective Job Descriptions, Marketing and Recruitment, Orientation, and Training volunteers. Plus a review of Supervision, Evaluation and Recognition.

Volunteer Management Essentials:

Volunteer Program Planning & Writing Effective Volunteer Job Descriptions
A comprehensive review of how to assess your program, identify its strengths and weaknesses, and then define appropriate volunteer roles. Learn what to include in volunteer handbooks, and how to address legal issues and policies. Attendees will learn how to write effective job descriptions that validate the need for volunteers and provide clear direction for all.

Marketing, Recruitment, Orientation and Training
Learn how to create and use a recruitment plan to target volunteers with a passion for your mission. Attendees will hear tips on how to screen applicants in the interview process and learn how to create a solid orientation and training that may result in increased retention.

Supervision, Evaluation Recognition
Build your skills through a review of risk management, reporting relationships, evaluation, placement assessment, record keeping, and termination. We’ll also review recognition techniques and discuss the importance of having board and staff involved in supporting your volunteer program.

Risk Management in Volunteer Programs

Risk management is not only about purchasing insurance or avoiding lawsuits; it is about protecting and conserving all of your organization’ resources (people and money), thus freeing it to pursue its important mission. Learn about the importance of adhering to policies and procedures for managing risk in a volunteer program. Workshops include tips for controlling/alleviating/diminishing risk through effective volunteer position design, screening, training, and supervision.

Building Effective Teen Programs

Learn how to adapt best practices of volunteer management to meet the unique needs of teen volunteers. Topics include: benefits barriers to teen volunteering, recruiting teens, orientation, training, and supervision, plus recognition and satisfaction surveys. This provides an opportunity for you to look at your current program and evaluate where improvements are needed.

Handling Volunteer Performance Problems
This session includes a review of why it is critical to deal with performance gaps in a timely and effective manner. We will describe the range and types of frequent volunteer performance problems, confront and explore appropriate solutions for volunteer performance problems, and review some techniques to use in dismissing a volunteer.

Writing Job Descriptions that Attract the Right Volunteers
Do you find yourself struggling to make the right fit between volunteers and the work you need them to do? Is it challenging to effectively communicate what their roles are? Creating the right job description will help volunteers and staff to get off on the right foot and bring clarity to expectations from the very start. Participants will practice writing job descriptions for their programs.

Training Busy Staff to Succeed With Volunteers
Volunteer engagement cannot rest on the shoulders of one person; it involves the commitment and competence of all staff partnering with volunteers. Participants will uncover staff resistance and gain practical tools for training them as partners. Learn best practices in how to engage employees to help build and sustain a successful volunteer program.

Register here for any of the above workshops.

Not finding the right workshop for you or your organization? Click here to learn more about our Custom Volunteer Management Training.

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